REINVENTING RETAIL FOR A DIGITAL AGE

Enrich the customer experience

    REINVENTING RETAIL FOR A DIGITAL AGE

Transforming IT to enrich the customer experience and control costs

 

Every retailer is unique, yet every retailer shares the same goals and the same challenges. From online stores to high street chains, retailers need to be able to increase not only sales but also profitability and market share.

In today’s digital and demanding world, this means delivering a richer customer experience across all channels – in store, on the web and via mobile apps.

IT innovation and business transformation are fundamental to driving not only greater customer engagement but also achieving greater operational efficiency. 


Computacenter helps retailers accelerate and de-risk change with its seamless services and state-of-the-art solutions by:


Delivering transformation projects

Simplifying new store openings

Support users

Driving the digital agenda
We source, deploy and manage the technologies needed to enable omni-channel interactions between customers and colleagues and accelerate digitalization initiatives.

Optimizing the retail supply chain
From the warehouse to the distribution centre, we maximize efficiency with interactive and reliable IT solutions that ensure products reach stores and customers on time.

Reinventing the in-store experience
We help increase footfall by creating a more satisfying in-store experience through the deployment of engaging technologies and the provision of responsive IT support. 


PARTNERING

By partnering with Computacenter, retailers can overcome today’s challenges and seize tomorrow’s opportunities. 

Our skilled resources and repeatable processes ensure the continuity of every project and the availability of every service, whilst  reducing risk, enabling innovation and removing costs.

 

  • Computacenter has operations and employees in 14 countries
  • Computacenter supports more than 17,000 high street retail branches
  • We have 30 years’ experience of working in the retail sector and understand the CIO’s challenges, the business drivers and the users’ expectations
  • We are vendor independent and have direct relationships with more than 1,100 hardware and software suppliers
  • We have invested in global service centers, skilled resources and industrialized processes to drive better outcomes for our customers
  • Our Customer Experience Center enables retailers to see how new digital and in-store technologies could transform their business 

Americas Management

Americas Management

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Next Generation Service Desk

Next Generation Service Desk

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Digital Workplace

Digital Workplace

Across the world, businesses leaders in organizations of all types and sizes rank digital...

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Workstyles

Workstyles

The proliferation of form factors is complicating device selection but understanding...

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Digital Natives

Digital Natives

To Digital Natives, technology is so natural they don't even notice it. It just works.

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Digital Signage

Digital Signage

See how large format displays can be applied in customer enviroments

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Endpoint Security

Endpoint Security

Computacenter understands how to secure data, devices and applications without restricting...

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Information Security Management

Information Security Management

Our Information Security Management Services help organisations go social, mobile and...

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Locations

Locations

Check our worldwide presence.

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ELSEWHERE IN COMPUTACENTER

Workstations

Workstations

How workstations can make a difference to your workplace

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Platforms

Platforms

Selecting the best Operating System (OS) for your organisation is a...

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​Virtual Reality

​Virtual Reality

Understanding the reality of a virtual desktop environment

​Virtual Reality
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